U.S. Bank Business Customer Service

Find help with your business banking needs.

Get answers to common business banking questions, help with specific tasks, and customer service contact information.

Get quick help with online banking and fraud concerns.

Need help with online banking?

Suspect fraud? Call us.

  • Checking, savings, lending accounts | 877-595-6256 8 a.m. to 9 p.m. CT, Monday through Sunday
  • Credit cards | 866-485-4545 24/7 support
  • Debit card fraud | 800-872-2657 8 a.m. to 9 p.m. CT, Monday through Sunday

Need to talk to someone? Contact customer service

Browse business banking self help topics.

Online banking

Account access

Manage accounts

Pay & transfer

Credit cards

Accept payments

Find answers to business banking questions

From payments and deposits to account management, team access, and lending. Search by keyword or question.

Get in touch with a Business Banker.

U.S. Bank Business Service Center
800-673-3555

Monday-Friday from 8 a.m. to 8 p.m. CT
Saturday from 8 a.m. to 6:30 p.m. CT

Looking for international? Contact 503-401-9992

Lending

Help with an existing loan or line of credit: 855-972-8477
Help establishing a new lending product: 855-559-1460 or make an appointment

Credit card

Call the number on the back of your card, or contact Business card member services: 866-485-4545

Card payment processing questions:

U.S. Bank Payment Solutions Customer Support: 800-777-7240

Frequently asked questions

Mailing and payment addresses vary by product and account type. Use the address that matches your specific account or service. If you're unsure, check your billing statement, payment coupon, or account documents for the correct remittance address.

Commonly searched U.S. Bank addresses:
General correspondence and customer service:
U.S. Bank
P.O. Box 1800
Saint Paul, MN 55101

Equipment finance payments:
U.S. Bank Equipment Finance
1310 Madrid Street
Marshall, MN 56258

Business credit card payments:
U.S. Bancorp Card Services
P.O. Box 790408
Saint Louis, MO 63179

For the fastest, most secure option, you can also pay and manage accounts digitally through online banking or the U.S. Bank mobile app.

You can reach business banking support in several ways:

  • By phone: Call 800-673-3555 anytime.
  • Online or mobile: Manage accounts, pay bills, and transfer funds 24/7 via the U.S. Bank mobile app.
  • Secure messaging: Send a message or find answers through the knowledge base in online banking.

For business credit card customer service, call 866-485-4545. You can also reach business credit card customer service in the following ways:

  • Online banking: Sign in and select "Customer Service" to find the right department for your card type.
  • Rewards questions: Cardmembers can call 888-229-8864 for rewards-related inquiries.
  • General inquiries: Call 800-USBANKS (800-872-2657) to be connected to the right team.

After you submit a business account application, watch for email or mailed updates with next steps or requests for additional information. You can also check your status by getting in touch with your banker.

There isn't a general public email address for business customer service. Instead, sign in to online banking, select "Customer Service," then choose "Email us" from the More options section to send a secure message. You can also call 800-673-3555 or schedule an appointment with a banker if you'd prefer to talk through your question directly.

Business customer service hours vary depending on the type of support you need:

  • General banking inquiries: Mon - Fri, 7 a.m. - 8 p.m. CT; Sat, 8 a.m. - 6 p.m. CT
  • Automated account information: Available 24/7 at 800-673-3555
  • Outside business hours: Send a secure message via online banking or schedule an appointment with a banker.

Let’s connect.

Explore locations

Find the U.S. Bank branch nearest you.

Make an appointment

Schedule a virtual or in-person meeting with a business banker.

Request a call

Fill in details about your banking needs and a representative will call you.

Call us

Call 800-673-3555 to talk with a representative right away.

Start of disclosure content
Disclosures

Deposit products are offered by U.S. Bank National Association. Member FDIC.

Credit products offered by U.S. Bank National Association and subject to normal credit approval.

Eligibility requirements and restrictions apply. Please refer to the Digital Services Agreement for more information.

Services may be subject to credit approval. Eligibility requirements, restrictions and fees may apply. See a business banker for details.

U.S. Bank and SinglePoint are registered trademarks of U.S. Bank National Association.