Simplify billing and payments

Offer patients flexible, convenient ways to pay

Patients can pay online, in-person or over time while your teams gets a single platform to manage and reconcile payments.

Digital, patient-first payment experience

Enable patients to pay how and when they prefer by offering them everything from one-time payments to flexible payment plans, through a secure, custom-branded experience. And, MedEpay integrates directly with patient portals like Epic MyChart®, making it easy for patients to act without friction.

Streamline collections across the revenue cycle

Support collections from pre- through post-service with tools for front desk, call center and back-office teams. Automate payment posting and reduce manual effort with integrated workflows backed by P2PE-validated devices. MedEpay supports pharmacy payments, including Epic Willow, with SIGIS-certified functionality.

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Advanced data security

Our P2PE Validated deployment protects your organization with the highest level of data security and PCI-DSS compliance. Our unique device integration streamlines deployment of EMV devices across multiple locations.

  • Level 1 PCI DSS Compliant
  • HITRUST Certified
  • PCI DSS Compliant
  • HIPAA Compliant
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Maximize automation across Epic® payment workflows

MedEpay helps healthcare organizations streamline patient payments and simplify reconciliation within Epic and across the broader revenue cycle.

By converting manual, paper-intensive processes into connected digital workflows, MedEpay enables faster posting, fewer errors and greater operational efficiency.

Innovate with advanced payment technology, features and tools

  • Seamless integration with your existing systems

    MedEpay works with your EHR, patient accounting system and workflows, including Epic and Oracle Health®. Support real-time posting, single sign-on, and embedded workflows without disrupting your operations.

  • Reduce operational costs and call volume

    Empower patients to pay quickly and on their own terms through channels like voice and digital self-service, text-to-pay and automated notifications, reducing inbound call volume and accelerating collections.

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  • Drive faster payments through proactive engagement

    Automated text and email reminders notify patients of balances and encourage timely payment, helping accelerate collections.

Even more patient-friendly features

Complex merchant processing made simple

Easily facilitate patient payment processing across multiple accounts, locations or patient accounting systems. Regardless of the complexity, payments are auto-posted correctly, split effectively and deposited into the right bank account, reducing the burden on your treasury and revenue cycle teams. Our unique consolidated settlement model also accelerates cash and simplifies balancing and reconciliation.

Comprehensive print and digital statements

Designed to meet the patient where they are most likely to act, deliver print and/or digital statements that clearly and concisely communicate the balance due and available payment options. With configurable designs and options for guarantor level billing, these fully branded statements help make the billing process more patient-friendly.

Healthcare payment insights

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Consolidating payments for healthcare systems

Consolidating payments can improve the patient experience and the health of your company. If you’re thinking of updating your payment systems, these strategies can help.

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How payments integration helps healthcare providers

Healthcare providers can ensure system compliance and interoperability by integrating a payment solution with business and clinical systems.

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Improve the healthcare payment experience for patients and providers

An integrated payment solution streamlines workflow to improve operations, leverages security protocols to protect patient data, and provides interoperability.

Common questions? We’ve got answers

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Disclosures

EPIC is a registered trademark of Epic Systems Corporation.

MedEpay is a trademark of U.S. Bank N.A.

Google Pay is a trademark of Google LLC.

Apple, iPhone, iPad, Apple Pay, Touch ID and Face ID are registered trademarks, App Store is a registered service mark, and Apple Wallet is a trademark, of Apple Inc.