Create a simple, seamless payment experience

Collect more payments through a single web-based platform that expands payment choices and channels for your patients.

Improve patient financial engagement.

Capture more overall payments.

Improve cash flow and reduce expenses.

Maintain security and compliance.

Healthcare Payments Insight Report

Our newest Healthcare Payments Insight Report showcases the perspectives of both healthcare consumers and providers when it comes to payments. We surveyed 2,000 consumers and 320 healthcare providers, yielding unique insight into both sides of the payments experience.

  • 58% of patients want providers to improve communication around costs.
  • 45% of patients were not offered a payment schedule or financing options.
  • 50% of providers say their patient payment solutions work only moderately well with their other systems.

Replace manual processes with U.S. Bank Payment Consolidator

Designed for healthcare providers, U.S. Bank Payment Consolidator is a robust claim and patient payment processing solution. Offering automated payment posting, denial management and workflow automation tools, Payment Consolidator replaces manual processes to reduce the burden on your staff.

Improve denial management workflows

Don’t let large volumes of payer correspondence get in the way of processing denial letters 
and meeting denial appeal deadlines. U.S. Bank Payment Consolidator has features that help 
accelerate cash flow and reduce days in accounts receivable.

Automation

Reporting on denial trends by payer and adjustment reason code.  

Assignments

Robust indexing and workflow assignments.

Reporting

Reporting on denial trends by payer and adjustment reason code.  

Issue patient refunds faster

Lower your disbursement costs, reduce risk and automate processes to issue patient refunds. Eliminate check handling and protect customer account data with the secure payments and real-time availability of U.S. Bank Disbursements via Zelle®. Or, give patients even more choices with U.S. Bank Payee Choice.

  • Improve patient experience: Our options are easy for patients to use, get funds to them faster and let them choose electronic options.
  • Enhance security: These options leverage the bank's security, encourage migration from checks to electronic, and minimize the need to store consumer account information.

Thought leadership for healthcare providers

Phone receptionist talking about billing with a healthcare provider

How payments integration helps providers

Healthcare providers can ensure system compliance and interoperability by integrating a payment solution with business and clinical systems.

Woman in hospital room taps on a tablet that includes options for a better healthcare payment experience

Improve the payment experience for healthcare providers and patients

Providers can use these strategies to build stronger relationships with consumers; improve secure, timely payment collection; and streamline workflows.

Strategies for consolidating healthcare payments

Healthcare providers are consolidating payments systems to deliver a better patient experience and improve the financial health of their organizations.

Connect with a healthcare payments expert

Our seasoned healthcare payments team is ready to help you assess your current processes, document pain points, identify opportunities and make recommendations to drive business and improve the patient experience.  

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Disclosures

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Deposit products offered by U.S. Bank National Association. Products and services may be subject to credit approval. Eligibility requirements, restrictions and fees may apply. Member FDIC.